Quality Labour That Pays Dividends.
The cost of material is a substantial investment in your project. When flooring installation is required, the finished job represents your vision of a completed end-state that meets the requirements of all stakeholders. Having a quality product that is matched with a quality installation pays huge dividends in the future. With a low deficiency ratio, it means fewer warranty visits, a higher level of customer satisfaction, and quicker job completion rates.
Finished On Time.
Time is money and we get that. Unscheduled delays create a domino effect with other project components. This causes downstream delays that drive up project costs due to overruns and overtime. Delays also jeopardize possession dates, occupancy, and a myriad of other time-sensitive events. At Capstone Flooring, we take timelines seriously. We don’t commit to earn your business - we commit to ensure satisfaction at the highest level.
Satisfaction Means Repeat Clients.
At Capstone Flooring, we survey our customers to gauge the satisfaction of our clients and the overall quality we provide. We ask every client: “How likely would you recommend Capstone Flooring to a friend? (0-10)”. It’s fairly obvious that if you’re happy with our flooring installation, you will probably use us again AND tell a friend about us as well. But if something doesn’t go as planned, we work with you as your partner to fix and resolve any issue to your expectation. That’s how we grow - one satisfied customer at a time.